Category Archives: Technology

With an aim to work together on last-mile delivery and distribution of products in rural India, Mahindra Logistics (MLL) has signed an MoU with 1Bridge. While Mahindra Logistics specialises in supply chain management and serves customers across various industries including Consumer Goods and E-commerce across India, 1Bridge is a bridge that connects the supply side of the value chain, i.e., industry stakeholders within the Consumer Goods, E-commerce, Fintech, etc. to the demand side of the chain – i.e., the rural consumer at the village level through its village entrepreneurs and a technology platform. Signing this significant partnership with 1Bridge, Rampraveen Swaminathan, MD & CEO, Mahindra Logistics, says, “This collaboration will complement MLL’s logistical expertise, pan-India network and a wide customer base with 1Bridge’s deep presence across villages in rural India through its network of local business associates and district-level stations. We look forward to working collaboratively towards a strengthened supply chain network in rural India.” Madan Padaki, CEO, 1Bridge, says, “We are delighted to partner with a leader like Mahindra Logistics, as this will enable a start-up like us to learn faster and deliver better consumer experience to the village consumers.” Mahindra Logistics and 1Bridge have begun pilot projects in Karnataka, Maharashtra & Tamil Nadu on deliveries of consumer/home appliances and groceries. Over the next 3 years, the partners intend to build an efficient last-mile delivery capability covering over 100,000 villages in India.

In a bid to orchestrate last-mile deliveries, achieve real-time visibility and enhance the customer experience, HomeTown has partnered with FarEye. HomeTown has improved delivery turnaround time by 50 per cent and achieved a 60 per cent reduction in customer calls due to proactive communication regarding orders and deliveries. With people favoring to stay indoors, following social distancing measures, and working from the comfort of home, shopping habits underwent rapid change. People increasingly invested in items such as fitness equipment, home entertainment, and furniture. HomeTown witnessed a gradual month-on-month increase in online purchases post-unlock. The brand’s ‘Home Office’ section saw a three-times increase in demand. Amidst surging orders and the need to drive seamless on-time fulfillment, HomeTown was facing challenges in ensuring safe and satisfactory deliveries. With regards to their multi-unit furniture delivery, highly efficient collaboration and interoperability between delivery and installation teams emerged as a key requirement. Leveraging FarEye’s logistics orchestration platform, the retailer was able to streamline processes such as- assigning orders to delivery executives, tracking incomplete orders and return/ replacement requests, and scheduling appointments for installation while keeping the customers informed at every step. Managers now track the delivery status in real-time with ePod and service completion pictures. Vaishali Thakkar, GM–Customer Service and Operations, HomeTown comments, “FarEye has helped us scale up our product delivery and post-sale processes with new distribution models and logistics partners smoothly, to ensure consistent customer experience. Being a highly customisable platform, it has been able to completely deliver as per our requirements. It has helped us in increasing the productivity of our field service engineers and technicians who are on the front lines of our business, and the face of the organisation.” Kushal …

Considering the need for a reliable supply chain mechanism for the vaccine distribution, LogiNext has announced the launch of a COVID -19 vaccine supply chain management and tracking platform. Building the digital backbone for a global logistics movement, LogiNext has been at the forefront of the automation technology revolution. During the nascent phases of the pandemic, the company has proactively started working on a solution which is now available for government and healthcare organisations. Dhruvil Sanghvi, Chief Executive Officer of LogiNext said, “We have been working hard for a while now on this vaccine tracking solution including some key features for the cold chain. We’re very proud to launch the first solution to manage a complex supply chain around COVID-19 vaccine from manufacturing facilities all the way till the last mile.” LogiNext Mile is a complete all-mile transportation automation platform which can be used for tech-enabled management of vaccine distribution. The SaaS platform can be deployed for complete visibility and tracking of the vaccine distribution right from the point of origin at the manufacturing units to the last mile. The solution can be used for the entire chain or a part of the solution can be used for: Visibility and tracking: LogiNext Mile gives a real-time dashboard via which managers can keep track of all logistical movement and orchestrate a distribution plan. Demand forecasting and Order scheduling: Operators now have the capability to accurately forecast the needs across the globe according to which orders on the first mile can be triggered. Detailed analytics: LogiNext’s expertise in Artificial Intelligence and Machine Learning capabilities gives its clients (healthcare enterprises, governmental organizations, carriers and 3PLs) an added advantage in the form of detailed …

CHAMP Cargosystems, the leading air cargo systems provider, announces its partnership with CargoAi. By connecting their systems through APIs, both partners are giving their users new connections and capabilities for the future. CHAMP offers increased visibility to CargoAi for its more than 100 airlines and GSAs customers. In return, CargoAi offers CHAMP clients a new sales channel and CargoAi increases its capacity to make quotes, prices and bookings instantly available to freight forwarders. ‘Our clients and users are at the heart of this partnership. Creating value for them has always been our priority and that is why we have the widest range of suites of systems dedicated to air freight. Being available on CargoAi, if they wish, is therefore an additional service that we can offer our clients’, says Nicholas Xenocostas, VP Commercial & Customer Engagement, CHAMP Cargosystems. As he sees it, now is the time to ‘deliver innovation faster’ to support and transform customers’ business processes, while bringing more digitalisation and visibility to the air freight industry. Connecting via APIs, CHAMP and CargoAi in effect enable supply chain partners to be integrated: airlines, freight forwarders and GSAs can thus connect and exchange information very easily. ‘Our goal remains the same; to make digitisation accessible to all industry players. This partnership with CHAMP is a real boon for our customers. Because thanks to the joint work we have accomplished, our customers can grow their businesses by being connected to each other, without having to do anything,’ says CargoAi CEO Matthieu Petot. ‘CHAMP and its teams are the gold standard in our industry and working with these cargo system experts is a fantastic opportunity.’

With a vision to improve intra-warehousing logistics and supply chain, Godrej Material Handling has announced the launch of MOPTro™, a product of Greendzine Technologies – a motorized order-picking trolley. This is a natural extension to Godrej’s existing product – SKUtro, a manual order-picking system, which was launched last year, to aid in improving shop floor mobility and employee productivity. The pandemic brought about many changes in the functioning of businesses with many city-working people moving back to their hometowns. This reverse migration pivoted e-commerce sales from tier-1 cities to tier-2 cities. Launched in 2019, SKUtro has been seeing a rise in demand from e-commerce, retail and pharmaceutical companies especially over the past few months. Factors such as the past few months of lockdown, the subsequent pent up demand and seasonal festive sales are pushing companies like Godrej to partner on solutions that ensure speedy and accurate order-picking thereby achieving higher throughput. This also ensures that the warehouse employees reap benefits such as better health, safety, and wellness. MOPTro™ revolutionises the everyday manual order-picking practices by simplifying the tedious manual picking process for operators, ensuring accurate picking and put-away. The software on the mobile device attached to MOPTro™ helps in showing the fastest aisle route to picking a product thus enabling greater throughput. According to statistics released in the public domain by research organizations on the recent sales by Amazon and Flipkart, 91% of Amazon’s and 65% of Flipkart’s new customers came from smaller cities. Therefore, in order to fulfil such high demand, timely picking solutions are of high importance. India is a relatively young nation with a large slice of the population being sub 35 years in age. They like to try new experiences …

Hellmann Worldwide Logistics has announced the launch of SamrtAir! for the real-time tracking of air cargo shipment. Together with the Bonn-based start-up BlueBox Systems, Hellmann developed a web-based platform, which aims to provide customers with information about their air freight shipments, regardless of airline, route or type of shipment. Based on GPS coordinates, SmartAir! will be providing information on all stopovers and loading times for live tracking of shipments. The system offers numerous analysis options for the performance of individual airlines, routes and airports, aiming towards the optimisation of supply chain management. The company also offers tracking for sea freight and the generally applicable smart visibility tracker. These can record, in addition to tracking data, information on humidity, temperature, incidence of light, vibration and door opening, thus enabling detailed transport control of shipments. “SmartAir! is a real game-changer in the tracking of airfreight shipments, which has not been available in the market in this way before. In times of digitalisation and ever smaller time windows for decisions, quickly available real-time data within global supply chains are becoming increasingly important. This will also be of particular relevance in the upcoming distribution of COVID-19 vaccines,” says Henning Pottharst, Product Manager – Smart Visibility, Hellmann Worldwide Logistics.

IBS Software has partnered with CargoAi, to extend their presence in new and existing markets by leveraging on digital sales and distribution services. IBS Software is offering its iCargo customers the opportunity to increase their reach to the market and thereby scale their cargo revenues through a new partnership with CargoAi. IBS Software has been working with CargoAi since July 2020 to build a rich integration between iCargo and CargoAi using a scalable, API-based architecture. “Through this partnership, CargoAi and IBS Software have invested in creating platform-level integration to give our customers more choices on channels to digitally connect with their clients, faster time-to-market for such capabilities, and to do so with very little effort,” said Ashok Rajan, SVP & Head of Cargo & Logistics, IBS Software. “We believe that innovation can be fast-tracked by partnering with companies like CargoAi bringing in new and improved ways of doing business like in sales and distribution, which is still very antiquated and legacy-based in the air cargo industry,” he adds. Keen to offer a ‘digital ecosystem’ to its customers, IBS Software is making its motto of ‘Partnering for Innovation” a reality. With this API-based integration between platforms, airlines only have to turn on the switch for e-bookings from all over the world to reach their system. The process could not be easier for airlines – only a few days of tests are required between the platforms to get on board with CargoAi and no expensive bespoke IT development or complex system integration projects is required to deliver this capability. All the work has been done ahead of time by the two partners. “The integration currently covers real-time e-booking and e-quoting, flight availability …

TIFFA EDI Services and Kale Logistics Solutions have joined hands to promote paperless trade in the maritime sector of Thailand through their integrated and comprehensive Port Community System (PCS). The integrated platform empowers the SME players in the value chain to automate their internal business processes in an end-to-end manner. Kerry Siam Seaport, SITC Container Lines and Kline Logistics, have signed up this platform for e-DO services and many more are in the process of signing up. Talking about the development, Vineet Malhotra, Director, Kale Logistics Solutions, says, “Our relationship with Thailand and TIFFA is more than 7 years. We have empowered the air cargo sector with digitisation of air waybills and now we look at digitising the maritime sector. Our domain expertise and experience of working in 27 countries and executing global IT projects in maritime and air cargo space will add value to our PCS platform in Thailand. He further adds, “We are hopeful that this digital platform will play a key role in improving Thailand’s Logistics Performance Index (LPI) ranking with World Bank and Trade Facilitation Agreement initiatives with World Trade Organization (WTO)”. Expressing their delight over the development, Suwit Ratanachinda, Chairman, TIFFA EDI Services says, “We are offering this solution to ease all stakeholders with this challenging situation of risk from the COVID-19. The old-style Delivery Orders (DO) process which takes time and paper-intensive operations are prone to errors and increased the spread of virus through document exchange. The initiative of e-DO service is to facilitate ease of doing business to freight forwarders, shipping lines, transporters, terminal operators and Port authorities. This solution offers an open integrated platform connecting all cargo stakeholders on single platform for …

Shipsy has raised US$ 6 million in Series A funding in a round led by Sequoia Capital India’s Surge, a rapid scale-up program for start-ups in India and Southeast Asia, and existing investor, the publicly-listed Indian online classifieds company Info Edge. “The platform helps shippers reduce freight costs by automating and digitizing freight negotiations, reducing incidental charges, significantly improving shipping turnaround time and minimising working capital loss for shippers through advanced machine learning models,” explains Soham Chokshi, Co-founder and CEO of Shipsy. “Owing to a substantial increase in the demand for our solution, it was important to leverage the momentum and look out for global investment partners in our next leg of our journey. The money raised will help fuel our growth and enable us to become a market leader, allowing us to continue our aggressive geographical expansion, besides investing in product innovation to keep us ahead of the curve. While we have run our venture profitably, it was critical for us to partner with like-minded global investors in our journey as we venture into larger markets”, he adds. The approach is to create a strong SaaS workflow management platform that allows network participants to collaborate and work together, reducing process bottlenecks, enhancing efficiency and bringing transparency. Shipsy boasts of processing 10% of India’s trade as well as having the biggest 3PL company, the largest exporter and retailer along with the largest QSR chain amongst their clientele. More than 120 enterprises, including 5 of the top 10 exporters of India are among Shipsy’s clients today. Strong word-of-mouth and referrals from the top names have aided the multifold growth over the last 1 year. As for the business, revenues have grown …

In collaboration with tech innovator Verity, DSV is implementing an autonomous drone system in several of its warehouses to help manage inventory. The drone system can scan barcodes without human interaction and detect if pallet positions are empty or occupied. Operating mainly at night, the drones don’t interrupt warehouse operations. Inventory management traditionally involves manual barcode scans to count the warehouse inventory and keep track of stock. Besides being an unsafe and arduous task, manual counts often result in inventory data not being up to date due to discrepancies. The DSV Innovation Hub continually works to innovate DSV’s customer offerings and its operations, and after connecting with Verity, the two companies tested the system at the Moerdijk warehouse in the Netherlands, completing thousands of autonomous flights and tens of thousands of scans. “The drones know down to each centimetre where goods are located, and the information they provide with their scans can be compared with information in our system. This helps us to increase the predictability and visibility of inventory,” says Luca Graf, Senior Director, Innovation, DSV. The pilot showed that manual counts can be avoided to a large extent and that inventory data becomes virtually error-free, thereby helping to reduce stock. The successful pilot now leads to roll-out of the drone system into more DSV warehouses. “We want to offer our customers high-tech supply chain solutions, which is why we work with innovative companies like Verity. We have had a good, hands-on collaboration with them on this drone system, which we expect can benefit many of our warehouse operations where the business case makes sense,” says Peter van der Maas, Executive Vice President, Benelux, DSV Solutions.