From the pages of CargoTalk: Digitisation helps bringing back normalcy in cargo operations amid lockdown: Manoj Singh

“The digitisation has stood as a critical element in maintaining business continuity, safeguarding productivity, optimising processes & resources as well as ensuring the safety of the people at operations during the current COVID-19 crisis,” says Manoj Singh, Sr. Vice President & Head – Cargo, Mumbai International Airport.

The continues, “The online transactions like e-reception, e-carting order, electronic FWB/FHL transmission, e-segregation report and e-delivery order in imports has averted overcrowding at the air cargo terminal and has enabled us to maintain social distancing very effectively at the cargo terminal premises. The e-freight and digital solutions offered by Mumbai Air Cargo have additionally helped us respond rapidly to the current challenges, recover from the delays and backlogs, and bring back normalcy in cargo operations while facing severe resource crunch due to the lockdown measures.”