Category Archives: Aviation

JD Logistics plans to expand Int’l ops, launch freighter

To expand the international operations in the coming years, J D Logistics is planning to launch a new cargo airline. According to the reports, JD Airlines has received an air carrier certificate from the Civil Aviation Administration of China (CAAC). The JD Logistics-affiliated  airline’s principal base will be Nantong Xingdong International Airport. It will first develop its domestic air cargo around China’s three major economic circles of the Yangtze River Delta, the Bohai Sea and the Pearl River Delta, with a focus on the cities  of Nantong, Beijing, Shenzhen, and Wuxi. The carrier will then extend its reach to cities in the middle reaches of the Yangtze River, then Chengdu and Chongqing, and will gradually cover nationwide major cities and Southeast Asia, Japan, and Korea and later  in Europe, Middle East, and North America by the end of 2025. The airline said it would serve the clients  of JD Logistics as well as opening its capacity to the wider market.

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Etihad Cargo adopts new CRM system to enhance efficiency

Etihad Cargo has implemented a new customer relationship management (CRM) system as the latest step in its digitalisation drive. The carrier  said that it would now use the Microsoft Dynamics 365-driven Pulse CRM system, which will provide customer service agents with more customer-focused data. The system provides an updated case management system and customer information, such as the customer’s  history, purchase records, sales interactions, and a more in-depth view of customer queries. Tim Isik, vice president of commercial at Etihad Cargo, said, “The transformation of Etihad Cargo’s Customer Contact Centre through the launch of this new system provides  greater transparency and visibility, enabling customer service agents to track each transaction from initial contact through to resolution.”

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Shortage of AEOs impacting cargo operations: Customs

Simmi Jain, Principal Commissioner, Customs, ACC Import, Delhi Zone said, “AEO Certification is important for all industry stakeholders. I urge you all that if you have any issues, please feel free to discuss and bring forth the issue so that we can understand, we can solve the same. We are all basically looking at our country’s welfare. Maybe the solution does not come out immediately as we aspire but yes, there will be some movement. We will take the regional power to the board wherever it is relevant. But one factor, which is slightly impacting cargo performance is lesser number of AEOs are operating in the sector, which means the clearance time would be slightly higher.”

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Bullish on ‘massive potential’ in air cargo: Boeing

Aircraft maker Boeing expects India’s air traffic to annually grow by nearly 7 per cent through 2040, and is bullish on the “massive potential” in the air cargo space. The company, which is a key player in both civil and defence aerospace segments, is also looking to increase the sourcing of raw materials from the country.Boeing Managing Director (Marketing) David Schulte stated that strong recovery is gaining further momentum in Indian aviation and it is one of the fastest growing markets.

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‘We need more AFSs to enhance cargo resilience’

The time is here for the Indian air cargo industry to tap the potential and make the best use of emerging trends such as digitalisation, rising e-commerce and perishables movement across India, especially in tier II and III cities and abroad to boost cargo activity and enhance performance said, CK Govil, VP, Air Cargo Agents’ Association of India (ACAAI). He said, ACAAI will focus on enhancing air cargo resiliency in the new normal scenario by adopting efficient growth strategies and focusing on resolving key issues such as logistics cost, congestion at ports, improving infrastructure and multimodal connectivity. “Though, the sector performed exceptionally well during the pandemic, there is a need to improve multimodal infrastructure and connectivity. We need more Air Freight Stations (AFSs).  Perishable movement should be encouraged, especially defence aircraft,” he said.  “In our forthcoming edition, we will be focusing on improving air cargo resilience. We have the government’s support, and they are taking steps for resolving key issues hindering the growth of the sector,” added Govil.

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Cathay Pacific adds cargo capacity, gears up for peak season

Cathay Pacific Cargo has added cargo capacity and has been in close talks with suppliers as it prepares for what is expected to be a muted peak season. The Hong Kong-based airline said it has been adding extra passenger flights, cargo-only capacity and has ramped-up freighter operations ahead of the peak. Frosti Lau, GM, Cargo Service Delivery, said, “We have already increased frequency to the US, and we are now operating daily to London Heathrow. “Our freighters are operating a full schedule, supported by cargo-only passenger operations focused on regional destinations. This extra capacity will help us as we prepare for a busy peak, although we are anticipating it may not be as pronounced as last year,” he added.

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UPS expands fleet, order eight B767 freighters

UPS is expanding and modernizing its freighter fleet with the addition of eight B767 freighters. UPS and Boeing announced the new orders for eight more Boeing B767F are due for delivery from 2025. “The order increases UPS’s B767F fleet to 108 aircraft and builds on the company’s order for 19 767Fs in December 2021,” said a company statement. An additional 767-300 Boeing Converted Freighter (BCF) will enter service in late 2023. The statement added, “The additional 767s will help us continue to deliver what matters to UPS customers around the world. This is a versatile aircraft that we operate across every region of the globe. With these aircraft, our fleet will continue to be among the most modern in our industry.”

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Qatar Airways Cargo launches project to upskill staff

With an aim to develop employees’ skillset, Qatar Airways Cargo has launched a Next Generation project, a new business approach that will focus on the next generation of air cargo executives, said an official release. The project includes digital enhancements, new products, and a new website. Guillaume Halleux, Chief Officer, Cargo in a statement, “The future is in every decision we take—technology, sustainability, diversity—the new generation of employees joining our company, our products, and services, and how we approach our business in general. “We are shaping the air cargo industry of tomorrow, one that combines digital efficiencies with a professional human touch. NextGen has a vision to develop employees’ talents, to fully utilize digital potential, and to take an innovative approach toward air cargo.”

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Dashboard for solving logistics issues soon: Piyush

A dashboard is being developed by Piyush Goyal, Union Minister for Commerce and Industry to help the logistics industry flag issues or give suggestions to the government on matters related to logistics services. The dashboard is expected to be launched for all authorised industry associations soon, an official statement read. To streamline inter-ministerial coordination of service-related issues in logistics, an institutional mechanism such as the Network Planning Group under PM Gati Shakti, is also under consideration, the ministry said. “Such endeavours are expected to give a boost to India’s logistics efficiency,” the statement added. The creation of a user-interactive dashboard will allow authorised user associations to log in and lodge issues or suggestions to the government to track and resolve them in a transparent manner. The user interaction dashboard is believed to be a part of initiatives being developed by the logistics division of the ministry to address the technology, services, and human resource-related aspects of logistics efficiency in India.

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Finnair Cargo extends digital services in Asia, Europe, US

Finnair Cargo has partnered with WiseTech Global to make it simple for freight forwarders to select, reserve, confirm, and modify shipments in real time through the CargoWise platform of WiseTech Global, says release. Customers of CargoWise will now have immediate access to Finnair Cargo’s flight schedules, pricing, capacity, and inventory across 24 countries in Asia, Europe, and the US. “Finnair Freight employs digitalization to drastically increase transparency and effectiveness of air cargo shipping procedures,” said Fredrik Wildtgrube, senior vice president of Finnair Cargo. “The direct data exchange with CargoWise enables us to communicate real-time data across the whole lifetime, from booking to execution of the Air Waybill, giving our customers a smooth experience without having to leave the CargoWise site,” he added.

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