While sharing how customs brokers have played their role in Covid-19 crisis post the nationwide lockdown, A.V.Vijayakumar, Chairman, Federation of Freight Forwarders’ Associations in India (FFFAI), says in one of the sessions of CargoTalk second digital conclave, “Road transporters are the strongest in the supply chain network of the last-mile connectivity. We are taking all the burden of importers and exporters for the outbound concern in the first mile and inbound concern in the last mile. Importers are dependent on us believing that the custom broker is responsible for the delivery of cargo at their warehouse, the minute the documents get handed over to the custom broker.”
He informs that federation is doing regular follow ups and sharing representation with the Ministries to protect industry’s interest and at the same time improve the economic activities.