ACAAI partners with Cargo Talk for 47th Annual Convention in November

Cargo Talk is glad to announce its Exclusive Media Partnership with The Air Cargo Agents Association of India (ACAAI) for its upcoming 47th Annual Convention which will be held at Hotel Westin Kuala Lumpur, Malaysia from 23rd to 26th November 2023. The Theme of the Convention this year is ‘AI The Game Changer – Embracing the Intelligent Future.’ Throwing light on the same, C K Govil, CMD, Activair Airfreight says, “Efficient air cargo operations, optimised logistics and an improved customer experience are what AI can bring to our industry. It has the power to ease bottlenecks at airports, make data transparent and well organised, and optimise storage in warehouses and planning for flights. AI can facilitate information collection, processing, and flow, thus reducing disruptions in the supply chain. Besides tracking shipments in real time, AI can predict delays based on previous data. This can help the industry players save time and money and prevent interruptions in air cargo deliveries. We have seen AI-enabled chatbots strengthening customer support in many industries. It will bring about a similar change in the way we manage customer queries and make air cargo booking and reservations simpler.”