Wiremind to update cargo products with AI in 2024

Wiremind is developing product enhancements that will bring artificial intelligence (AI) to cargo products along with direct contact with the user. Two use cases have been under scrutiny since this summer with a view to incorporate the capabilities of large language models into CARGOSTACK in 2024, says an official release. “The first use case will streamline the quotation management process for airline sales teams by directly populating key criteria from a forwarder’s written quotation request into CARGOSTACK’s quotation module. “The second use case will enhance CARGOSTACK’s recently released rules engine, which enables cargo teams to define custom rules for managing flights at scale across a range of parameters and conditions. While this currently requires users to write a short script within the application to define their custom rule, Wiremind is exploring the use of AI to assist users further by allowing them to describe their desired rule in written text, which AI will translate into the relevant script, for the user to subsequently validate, test and activate.”