Maersk India mobile app witnesses over 1.8 million actions by customers in Q2 2020

Maersk’s customer-oriented mobile app witnesses highest usage amongst customers in India. With over 4,000 users, India topped the charts globally amongst the countries where Maersk’s customers are actively using the mobile app. Over 1.8 million actions by customers were recorded on the app in the second quarter of 2020 (April to June). These were more than double of those recorded in the first quarter of 2020 (January to March). These include any action performed by users on the app like booking, tracking, checking schedules, live support etc.

“As the pandemic spread across geography, our, as well as most of our customers’ operations, shifted bases to their employees’ homes. It then became imperative for the customers to adopt the digital tools for carrying out businesses from the comforts of their homes. Having invested in digital transformation over the last few years, we could provide this immediately to our customers,” said, Steve Felder, Managing Director – South Asia, Maersk.