Hactl returns to normal operations

Hactl has returned to full manning and normal operations, following the reporting on October 7th of a single case of COVID-19 in the company’s ramp handling team, which led to the quarantining of his close work contacts by Hong Kong’s Centre for Health Protection. All quarantined staff subsequently tested negative, have now been released from the quarantine centre and have returned home.
The manpower shortage resulting from the quarantine affected around 20% of flights but – despite the additional impact on all airport operations of two typhoons on October 9th and 13th – the situation was progressively brought under control through increased overtime, re-scheduling of some flights, re-deployment of other ramp-trained Hactl staff and subcontracting of some duties to other operators.
Less than 5% of Hactl’s workforce were affected, and over 80% of flights were handled within normal time frames. Hactl’s terminal operations were not affected. There is no truth in some reports of two-three day delays.