Worldwide Flight Services (WFS) has achieved Cargo iQ’s quality standards certification for its air cargo handling operations in Europe, the Middle East, Africa & Asia (EMEAA). The accreditation covers some 50 major airport stations in India, Belgium, Denmark, France, Germany, Ireland, Italy, the Netherlands, South Africa, Spain, Sweden, Thailand, and the UK. Developed by the industry, Cargo iQ’s Master Operating Plan (MOP) describes the standard end-to-end process of transporting air cargo and introduces standardised performance monitoring for the duration of shipment movements from consignor to consignee. For WFS and other handlers, this incorporates key export milestones such as shipment acceptance into the warehouse, confirmation that shipments are ready for carriage and have been manifested and departed. Using Cargo iQ’s quality processes for imports includes receipt of the cargo off the flight, notifying freight forwarders that goods are available for collection, and then completion of delivery to the agent. To be certified, companies must provide evidence that Cargo iQ’s MOP is embedded in their operations, as well as how they manage reporting, and look to continuously improve performance standards.