In its ongoing commitment to helping enterprises seamlessly manage all stages of their last-mile operations, Locus announced industry-specific enhancements of its premier, order-to-delivery Dispatch Management Platform for its growing retail, 3PL and CEP customer bases. These new features serve to unlock greater opportunities across all layers of the fulfillment ecosystem.
Retail and e-commerce brands must have the right technology in place to understand their real-world delivery constraints, fulfill delivery promises at scale, use the full potential of their fleets, and facilitate seamless order-to-delivery experiences that keep customers coming back. Locus has introduced several enhancements that cater to retail and ecommerce, including:
• Powering superior consumer experiences: Retail can exceed consumer expectations by offering flexible and convenient delivery options with Delivery Linked Checkout, which optimizes deliveries via capacity-led slot bookings and includes multi-speed and time-definite delivery options for same- & next-day shipments. While Locus’ Order Management & Route Planning capabilities ensure seamless returns by optimizing reverse logistics, cancellations and reattempts with advanced routing
• Enabling powerful omnichannel retail experiences: Retailers can provide consumers market-leading omnichannel fulfillment with Locus ShipFlex, which automates entire carrier workflows for optimal pricing and delivers end-to-end visibility of order-to-doorstep deliveries across in-house, contracted, and outsourced fleets. Cross-fleet Utilization facilitates efficient and cost-effective fulfillment by deploying the same fleet across different legs and business. Whereas Dark Store Optimization allows retailers to centralize dark store, in-store, and FC fulfillment on a single platform
3PLs and CEPs must also keep up with today’s staggering volume of shipments to build long-term relationships with the e-tailers and manufacturers they support. Locus’ technology enables faster and more efficient last-mile logistics by automating planning processes and enhancing real-time visibility, providing an easier way to manage challenging returns and cancellations, and connecting the dots across their operations and data. New enhancements to enable 3PLs & CEPs to perform at their best include:
• Bringing efficiencies at scale to meet peak demand: Businesses can enable Daily Dynamic Optimization to optimize their routes and capacity allocation on a daily basis, thereby staying abreast with daily & seasonal fluctuations in capacity and demand. Similarly, Dynamic Zone Planning allows for the creation of daily custom zone clusters to ensure delivery capacity meets demand levels while optimizing on-ground resources. Finally, automated parcel sorting & processing allows for the accurate dispatch of orders in minimal time
• Transporter Management: Allows carriers to bring all transporters onto a single platform to easily assign orders/routes to them at scale, thereby reducing the risk of deadlock if some transporters are out of commission.