‘Legacy process dependency and limited digital literacy slow down adoption’

Kamal Jain, Director, Cargomen Logistics said, “The hesitation in adopting technology in logistics stems from both cost concerns and a traditional mindset. While larger players may have the resources, many SMEs fear high upfront investments and uncertain ROI. Legacy process dependency and limited digital literacy also slow down adoption. However, with rising compliance requirements and increasing volume handling demands, technology is no longer a choice—it’s a necessity. It is essential for visibility, speed, accuracy, and staying competitive in a dynamic global supply chain environment.
It is advisable Adopt affordable, modular tech solutions, enhance digital literacy, promote ROI-driven models, and foster a change-ready culture through phased implementation—making technology adoption practical, scalable, and aligned with compliance and growth needs.