According to a report titled ‘Supply chains in India: A reality check – Here to where and how’ released by KPMG (India) and Association of Supply Chain Professionals (ASCP), 80 per cent supply chain leaders in India believe customer centricity will be the key theme for supply chain of the future. The report highlights challenges faced by supply chains in India in each of the planning, sourcing, making and delivery stages; impact of key initiatives undertaken to overcome these challenges; the mindset that creates roadblocks in benefit realisation; level of technology adoption and key emerging themes for supply chains of the future. KPMG also shared in the report its perspective on how supply chains can be built effectively for the digital world.
Commenting on the future of supply chain, Ravind Mithe, Partner – Management Consulting, Head Operations, KPMG (India), said, “Supply chain function is at a crossroads, where it has to surpass its traditional focus of transactional processing and driving efficiency to a leadership role that can make organisations ready for the digital world. The journey cannot be linear for all organisations; all functions and processes must work in a frictionless manner to realise an enterprise-wide transformation.”