‘Initial investment to deploy advanced tech is huge, SMBs need financial support’

Afzal Malbarwala, Managing Director, Galaxy Freight says, “The initial investment required for advanced technologies, such as automation and AI systems, can be significant, making it difficult for smaller companies to adopt these innovations. Even organisational inertia can lead to resistance from employees and management who may be uncomfortable with new processes or technologies. Compliance with regulations and standards can also slow down the adoption of new technologies, particularly in sectors like air cargo, which is heavily regulated. Addressing these challenges requires a concerted effort from the industry stakeholders, including training programs, financial support, and collaborative initiatives.”