IKEA begins e-commerce deliveries in 62 Indian districts

IKEA announces the launch of its ecommerce deliveries to thousands of pin codes across 62 districts in the states of Maharashtra, Karnataka, Telangana, and Andhra Pradesh. The expansion comes into play as IKEA continues to see excitement, demand and visits from thousands of customers hailing from nearby cities and towns to shop from the IKEA stores. These new customer meeting points will offer a full range of over 7,500 well-designed, affordable, good quality, functional and sustainable home furnishing products, along with practical solutions for the home. Customers will be able to search, find and buy their favorite products using the IKEA app, order online via the brand website www.ikea.in or through its “Shop by Phone” assistance service. Susanne Pulverer, CEO & CSO (Chief Sustainability Officer), IKEA India shares, “IKEA has received a lot of customer love and trust over the last five years from Maharashtra, Karnataka, Andhra Pradesh, and Telangana. Expanding our reach further in these markets means making IKEA more accessible to our customers, more convenient, and truly omnichannel. We see great potential in ecommerce helping us inspire and make our solutions available to the many Indians. We will leverage the distribution capabilities of our existing physical stores in these states to fulfil the demand from online channels. These emerging cities are key hubs for online retail growth, and we are thrilled to bring the IKEA experience to the doorsteps of our many customers in India.” Customers can easily explore IKEA’s app and website, which focuses on creating a better life at home through home-inspiration designs, product feed, ratings, and reviews. They can browse offers and explore New Lower Prices on products along with special discounts upon signing up as an IKEA Family member. Furthermore, customers can also avail services such as kitchen planning, living room planning, interior design services, personal shopper, etc. at the comfort of their homes by visiting the customer service section on the website.