Facilitating omnichannel e-commerce, Holisol has scaled up the fulfillment capabilities by adding self-serving ‘Automated Sales Centre (ASC)’, a tech-based solution that enables 24×7 touch-less buying of product. Along with this, the company has created a strong and tech-enabled network of pick-up centres, customer experience centres, rapid fulfilment centres, return/refurbishment centres, dark Stores, exchange stores, omni-channel fulfilment centres and collection centres enabling seamless omnichannel shopping experience for the end customer.
“Our focus is, how to increase the accessibility of the consumption market for the customers, especially during the crisis. By enabling distributed inventory model and placing them closer to the consumption market, we aim to make our customers’ supply chain responsive and enable faster fulfilment”, states Rahul S Dogar, Managing Director, Holisol.
“The biggest value addition has been to let our customer focus on sourcing and selling, leaving all else in between to us. With our tech-enabled omnichannel network we will speed up the fulfilment including instant, same day or next day fulfilment to increase the sales throughput of our customers,” he adds.