Redefining Air in the last one-and-half-year as Agility, Innovation and Resilience. Tushar Jani, Chairman, Cargo Service Centre Group, says “The cargo industry needs a human face of technology. If our mindset is ready to adopt technology, what the primitive technology in the face of email and others have achieved, think of a situation where with integrated technology approach as whole, what transformation will it do to the Air cargo industry. I think we can be number one in showing the technology path to the world. We have the capability to do it. All three pointers, Agility, Innovation and Resilience can be achieved through technology. After digitalisation, our next step should be digitisation. If we do that, we will be increasing our cargo infrastructure by at least one hundred times!”