Dinesh Krishnan, Member MC & Chairman, ACAAI Southern Region says, “The peak hours challenges have always been there at the air cargo terminals across the country. Despite many efforts, the flow of cargo post lunch until 9 pm is not smooth & congestion on weekends plague the industry efficiency. Heavy incentive, ‘Happy hours’ (pre-lunch hrs. carting), allows only less than 24 hours uplift on confirmed booking and carting in to shed, additional deployment of assets (manpower and equipment) for peak hours, duty fee and usage of load predicative technology to anticipate in advance the weekly trend to mitigate the problem to some extent. CTO’S needs to find solutions and deploy adequate assets to ensure the terminals are able to process air cargo quickly and efficiently, 24/7 as mandated by contracts.