Category Archives: Technology

86 per cent of APAC retailers looking to increase investment in intelligent automation by 2022, says, 12th Annual APAC Shoppers Study by Zebra Technologies. With the businesses reopening and rebuilding from the COVID-19 pandemic, the resiliency of retailers and supply chains are being tested more now than ever before. One monumental shift relates to the concept of ‘economy at home’, which addresses the way consumers have completely changed their shopping habits. To meet rising customer expectations, retailers need to rethink the safety of the customer journey, whether it is in store or via delivery. Click-and-collect, or buy online, pick-up in store (BOPIS), are becoming preferred methods of shopping, with 55% of consumers requesting more retailers to offer mobile ordering options. This is forcing businesses to rethink their fulfillment strategies given that only 36 per cent of respondents agreed that their stores are equipped to fulfil web orders. The study expects this trend to continue, while retailers implement additional solutions that minimize in-store contact and improve customer convenience at the same time. “COVID-19 has significantly altered the retail sector, forcing both essential and non-essential retailers to assess their Omni channel fulfilment capabilities and quickly adapt their operating models in a matter of days – some implementing changes within hours,” said Deep Agarwal, Regional Sales Director of India, Zebra Technologies. “We’re seeing how retailers are transforming ‘dark stores’ to serve as temporary distribution facilities inside their establishments. Retailers should prioritize the expansion of click-and-collect service offerings and invest in technologies that increase shopping capacity and speed. This reduces in-store traffic and aids in social distancing efforts, while providing retailers with inventory visibility across every corner of the shop floor.”

In order to help EXIM trade work more efficiently, SoftLink Global and ODeX has announced a collaboration enabling custom brokers, freight forwarders and other logistics service providers to file VGM and Form 13 seamlessly. SoftLink is the platform for freight forwarders and custom brokers and ODeX provides a digital platform for documentation and payments for EXIM Trade. Integrating ODeX’s e-VGM and e-Form 13 modules with SoftLink’s Logisys saves critical time and effort spent in entering and submitting data in multiple systems. This integration will be effective over 200+ shipping lines and NVOCC’s that accept VGM and Form 13 on ODeX.

“Over the last half-a-decade, digitisation has been the buzzword in air cargo industry, says, Amar More, CEO, Kale Logistics Solutions, in adding, “It has been the key topic of every conference or seminar. The most common term used during these conferences was ‘dinosaur’: are we a dinosaur in a digital world?” Calling COVID-19 an accelerator for giving a boost to digitisation, More explains, “It is true that compared to other sectors like automobile, banking and even travel; air cargo has been lagging behind in terms of digitalisation, despite the integrators and the increase of e-commerce. But now we have witnessed that there is a surge in the Cloud-based solutions and platforms. The focus is shifting from documents to data. The infrastructure is there, innovative technology is ready, it’s just a matter of time before we move to data and automate.”

Holisol Logistics has launched ‘Verdis Visibility’ to provide complete end-to-end visibility of supply chain processes in terms of the key parameters relevant to the organisation. Verdis Visibility is a part of company’s AI and ML-driven supply chain solutions system. The integrated flow of material and information is captured and easily available in the ‘dashboards’ of Verdis Visibility, in real-time, automated and online manner, enabling monitoring, analysis and quick decision making in the complex supply chains of today. “Verdis takes a deep dive into the organisation’s wide data (structured & unstructured) to connect the variables and identify a pattern to build the opportunity intelligence to realise its full potential,” says Rahul S Dogar, Co-Founder & Managing Director of Holisol Logistics.

In order to enhance the efficiency of ULD operations in the global network of their customers, Unilode Aviation Solutions and dnata have signed an agreement to equip all dnata warehouses with Unilode’s Bluetooth readers. Unilode’s digital solution transmits data on the geolocation of the ULDs and can also share other relevant information such as temperature, humidity, shock and light, using ULDs equipped with Bluetooth digital tags and a network of bluetooth readers and mobile devices. Benoit Dumont, CEO, Unilode, said, “Unilode is currently digitising its entire ULD fleet of 140,000 units with tags and is rolling out a bluetooth reader network infrastructure in over 250 locations worldwide. Our new agreement with dnata will help us accelerate the creation of Unilode’s digital ecosystem and enable us to increase ULD visibility, data accuracy and asset stock control, in addition to providing our customers with important information on their cargo.”

“Supply has never been a problem in the cargo industry before this pandemic,” says Ashok Rajan, Senior Vice President and Head – Cargo & Logistics Solutions, IBS Software. Calling digitisation a saving grace for most of the air cargo professionals, Rajan shares, “In last three months, nature of operations has started to change considerably. With the work from home concept, interactions have gone digital. People who had strong digital backbone have responded much better to this crisis.” “In the time of crisis people are struggling to get connected to their customers in order to make sales. Hence, people who had access to digital sale channel are actually able to get a bigger chunk of the market than others,” he adds.

Calling digitalising the complete supply chain a need of the hour, Nihar Parida, Industry Expert & Supply Chain Consultant, says, “Data at every point should be captured as much as possible. Also, data analysis should happen at a single point and not in silos.” He continues, “During the change in tax from local sales tax to VAT, most organisations opened warehouses in every state. The moment GST was declared; the finance and logistics fraternity started exploring how they could consolidate their stocks in few warehouses as the state borders became obsolete from the tax point of view. For the first time, the logistics people started thinking of inventory from a logistics cost saving perspective rather than a tax saving perspective. But again most were guided by the common thought of consolidation. The LSPs also started selling the idea to ensure they could save cost in their multi-user facilities. The distribution factor was side-lined. The transporters and the courier companies were in the limelight.”

DHL Global Forwarding has opened its first temperature-controlled facility in Hyderabad to meet the growing demand for reliable temperature-controlled transportation from point of departure to arrival. Located in the cargo satellite building close to the airport in Hyderabad, the new facility offers conditioning of packaging materials in different chambers for varying temperatures up to -20̊ C, to meet the stringent needs of pharmaceutical shipments. “To meet the intricate requirements of each life science and healthcare shipment, our goal is to ensure that all goods are vigilantly handled by DHL’s core team of professionals with customised end-to-end solutions,” says, Niki Frank, CEO, DHL Global Forwarding, India, in adding, “By sending pre-conditioned packaging units to our customers’ premises to pick up temperature-sensitive medicines and vaccines, we ensure that the highest possible integrity of temperature control is achieved within the supply chain during export.”

In order to maintain unbroken cold chain for time and temperature sensitive shipments such as pharmaceuticals and perishables, GMR Hyderabad International Airport has ramped up its cargo capabilities by introducing a Multi ULD (Unit Load Device) Cool Dolly. The Multi ULD Cool Dolly at Hyderabad Air Cargo was virtually launched today by Vandana Aggarwal (IES), Senior Economic Advisor, Ministry of Civil Aviation (MoCA) during the third Webinar on ‘Air Cargo-Changing Dimensions’ organised by GMR Group as part of its ongoing webinar series on ‘Reposing the faith in flying’. Comprising of a steel trailer and aluminum insulated container, the Cool Dolly acts as a mobile storage unit from air cargo terminal to the aircraft. They provide an unbroken cold chain to all the perishable shipments of temperatures of +2⁰C to +8⁰C and +15⁰C to +25⁰C and can handle around 7-tons of cargo in a single trip.

Hans Infomatic launches iCAFFE mobile app to transform freight forwarders business process Hans Infomatic has come up with a new mobile app for its ‘iCAFFE’ users. It is web based freight forwarding software which helps organisations in providing work flexibility options to their employees while making sure they don’t lose grip on productivity during such challenging times.This is a digital transformation of the complete business process which aids working from a safe environment of home or any remote area, adapting to the digital world for an employee and employer. “The app will enable the freight forwarding community to operate smoothly from any remote place, thereby providing business continuity to their clients with many built in features,”says, Parvinder Singh, Managing Director,Hans Infomatic.    The app has features like check & update live status of job by field or remote staff, view & update shipping bill, bill of entry and send, receive or store e-documents, generation of various reports along with few other handy and important features.