Category Archives: Technology

Emphasising on community systems or common platforms for the industry where no one needs to share paper anywhere Amar More, CEO, Kale Logistics Solutions, said, “The exchange of data through these community platforms replaces paper. Secondly, to avoid congestion, one needs to inform the airport in advance about the time of truck arrival and do the documentation beforehand and not at the airport. This will not only help in avoiding congestion but also help in operating in a safer and efficient manner. Finally, for the industry to come out of this shock, we definitely need technologies that can help them reduce cost or earn more revenues.” On available technologies, he said, “The most pertinent technology is community platforms where we are replacing human interaction and paper with digital interaction. And, once we adopt them, the benefits are tremendous in terms of cost saving, customer satisfaction and transparency. I believe the time has come to adopt these technologies and to declare this war on paper.”

FarEye has raised an additional US$ 13 million as an extension to its Series D investment led by The Fundamentum Partnership and KB Global Platform Fund. The investment will accelerate company’s global expansion to address the steepening digital curve for logistics transformation. The need is being further accelerated by enterprises and end consumers demanding a high level of transparency, faster and more convenient delivery experiences. There is also an increased need for flexible supply chains to meet these demands. “We are seeing a surge in the need for real-time visibility in logistics for businesses to build customer-centric supply chains. With recently raised funds, we will continue to invest in the best talent in the Americas, Europe, and APAC to support our hyper-growth in these regions. With a vision to make FarEye one of the most customer-centric organizations globally, we aim to make every delivery delightful for the consumers.” said Kushal Nahata, CEO, FarEye.

Explaining the importance of digitising the processes, Parvinder Singh, Managing Director, Hans Infomatic,says, ”Many companies still have problems coming to grips with the concept, but there is no way for them to avoid digitisation. It is important for companies to understand that digitisation will only be successful if the cloud and IoT solutions are secure and facilitate privacy of their corporate and customer data. So be it securing data, file management system, HR management, employees performances or booking orders & fulfilling them and all major financial transactions including invoicing and receipt generation, everything is going to be digital and handled from remote areas. Hans Infomatic is committed to helping organisations stay connected; and facilitating remote access to information while being productive during such challenging times.”

Talking about what government has done or what can we expect from the government to do, Keku Bomi Gazder, CEO, AAICLAS stressed on how CBIC has enabled the faceless and paperless evaluation of our shipments. Considering the two portals that the Ministry of Civil Aviation has rolled out almost two years ago and how ICEDASH has improved the monitoring of customs clearance of imported goods, the government is faster than the private sector in digitisation. He believes, “It is more for us in the industry to keep up with the government rather than asking what the government can do.”

To enhance its customers’ experience and mitigate risks in the current challenging times, DMICDC Logistic Data Services (DLDS) has revamped Logistics Data Bank (LDB) portal. The redesigned LDB portal brings in a well-defined layout and navigation and delivers a visually pleasing platform to its customers. The portal now provides detailed voyage tracking of EXIM containers with end-to-end tracking map view. Earlier the information was provided only for next destination but now detailed information can be accessed about container port of loading and unloading. International location tracking plays a huge part in planning supply chain, and now imported containers can be tracked from the port of loading. Users can do multiple container tracking and group container tracking through a grid console to enable user-friendly engagement. “We did a lot of brainstorming to see how we could help shape the portal and information to better suit those who need it the most. LDB users can now see dwell time of containers at Ports, CFSs, ICDs on a real-time basis. We have also added the feature of gate cut off and expected vessel departure information to enable our customers to plan their daily operations efficiently,” said Surajit Sarkar, COO, DLDS. Speaking about the project update Mr. Ichiro Oshima, CEO DLDS said, “The new portal is designed to empower our customers to mitigate risks in the current challenging times. The interactive map with DPE/DPD and next delivery information will make it easier for users to plan and monitor their operations.”

DB Schenker has started operations at the Red Lion warehouse in Singapore, a regional hub for automated high-speed logistics. The warehouse worth is 101 million euros and is the single largest investment in any site globally in Schenker’s corporate history. Strategically located in the Airport Logistics Park of Singapore (ALPS) at Changi Airport, the site sets a new standard in combining the world’s most advanced technological developments with the highest levels of sustainable warehouse management for its customers. Jochen Thewes, Chief Executive Officer DB Schenker, says, “Our new logistics hub makes us even faster and more reliable for our customers. The record investment in Red Lion marks an unparalleled milestone for our corporate history of almost 150 years. We are happy and proud to reinforce our commitment to Singapore as the heart of our logistics operations in Asia.” Red Lion solidifies Schenker’s position in Singapore as the largest and most advanced third-party logistics provider in the ALPS. Combined, the mechanized air freight hub and contract logistics warehouse extend over 51,400 square meters on five floors, equal to the size of seven soccer fields. A next generation Warehouse Management System and a synchronized IT platform bridging the various automations enable Red Lion to increase warehouse productivity by up to 100% compared to manual processes, and to reduce lead time for customers by 40% compared to non-integrated facilities.

Ethiopian Cargo & Logistics Services has partnered with RTS on cargo revenue management (velocity) and pricing (AcceleRate) solutions. Fitsum Abady, MD, Ethiopian Cargo & Logistics Services states, “We are very optimistic that having Revenue Management and Pricing system will help us to maximise revenue by utilising the available capacity for high yield cargos. This revenue maximization would be achieved using an automated decision-making system that would be accurately forecasting cargo capacity by flight and a price range for evaluating pricing requests. It also helps allocate capacity to the appropriate products in such a way that maximizes profit. “ According to Mukundh Parthasarathy, Senior Vice President for Revenue Technology Services, “At the rate at which Ethiopian Cargo is growing, the solution would be instrumental in automating the revenue and pricing management.”

86 per cent of APAC retailers looking to increase investment in intelligent automation by 2022, says, 12th Annual APAC Shoppers Study by Zebra Technologies. With the businesses reopening and rebuilding from the COVID-19 pandemic, the resiliency of retailers and supply chains are being tested more now than ever before. One monumental shift relates to the concept of ‘economy at home’, which addresses the way consumers have completely changed their shopping habits. To meet rising customer expectations, retailers need to rethink the safety of the customer journey, whether it is in store or via delivery. Click-and-collect, or buy online, pick-up in store (BOPIS), are becoming preferred methods of shopping, with 55% of consumers requesting more retailers to offer mobile ordering options. This is forcing businesses to rethink their fulfillment strategies given that only 36 per cent of respondents agreed that their stores are equipped to fulfil web orders. The study expects this trend to continue, while retailers implement additional solutions that minimize in-store contact and improve customer convenience at the same time. “COVID-19 has significantly altered the retail sector, forcing both essential and non-essential retailers to assess their Omni channel fulfilment capabilities and quickly adapt their operating models in a matter of days – some implementing changes within hours,” said Deep Agarwal, Regional Sales Director of India, Zebra Technologies. “We’re seeing how retailers are transforming ‘dark stores’ to serve as temporary distribution facilities inside their establishments. Retailers should prioritize the expansion of click-and-collect service offerings and invest in technologies that increase shopping capacity and speed. This reduces in-store traffic and aids in social distancing efforts, while providing retailers with inventory visibility across every corner of the shop floor.”

In order to help EXIM trade work more efficiently, SoftLink Global and ODeX has announced a collaboration enabling custom brokers, freight forwarders and other logistics service providers to file VGM and Form 13 seamlessly. SoftLink is the platform for freight forwarders and custom brokers and ODeX provides a digital platform for documentation and payments for EXIM Trade. Integrating ODeX’s e-VGM and e-Form 13 modules with SoftLink’s Logisys saves critical time and effort spent in entering and submitting data in multiple systems. This integration will be effective over 200+ shipping lines and NVOCC’s that accept VGM and Form 13 on ODeX.

“Over the last half-a-decade, digitisation has been the buzzword in air cargo industry, says, Amar More, CEO, Kale Logistics Solutions, in adding, “It has been the key topic of every conference or seminar. The most common term used during these conferences was ‘dinosaur’: are we a dinosaur in a digital world?” Calling COVID-19 an accelerator for giving a boost to digitisation, More explains, “It is true that compared to other sectors like automobile, banking and even travel; air cargo has been lagging behind in terms of digitalisation, despite the integrators and the increase of e-commerce. But now we have witnessed that there is a surge in the Cloud-based solutions and platforms. The focus is shifting from documents to data. The infrastructure is there, innovative technology is ready, it’s just a matter of time before we move to data and automate.”