Category Archives: Technology

Tata Consultancy Services (TCS) has partnered with Transnet Port Terminals (TPT) in South Africa, a state-owned freight transport and handling company, to develop an integrated online marketplace platform by bringing together cargo owners, shipping lines, clearing and forwarding agents, and road/rail haulers. Both the companies aim to create a platform named Cargo Connect, which will function as an online logistics marketplace where customers can submit logistics related requests and allow service providers to bid online. Customers will be able to select the preferred proposal and award the cargo contract to that bidder. Expected to be ready in 12 months, the Cargo Connect marketplace will reshape the industry and drive TPT’s growth. Sharla Chetty, Chief Information Officer, TPT, says, “A major feature of this solution is a logistics marketplace which will function in the same manner as existing market platforms in the transportation and hospitality industry. Customers could tender logistics requests on the platform and allow logistics service providers to bid and potentially be selected to undertake a logistics service.” Siyabulela Mhlaluka, General Manager, Sales and New Business Development, TPT, said, “The new solution will help us bring all logistics players under one platform, create transparency in the industry, as well us power the next leg of our growth journey.” “TCS has been partnering with progressive organizations across the world to develop new technology-enabled business models that power their growth and transformation journeys,” said Sumanta Roy, Head, TCS Middle East, Africa, and Mediterranean.

CEVA Logistics has commenced the rollout of CargoWise, the integrated logistics execution platform, in order to simplify and standardise all 4PL operational processes across its global network. CargoWise will be implemented over the course of the next five years, as part of a planned process, replacing multiple legacy systems and delivering greater efficiency within the business. The switch to CargoWise will enable the company to have real-time visibility of freight forwarding and Customs actions on a single platform. As a purpose-built solution, Cargowise gives employees access to the same information in a single database across all functions, offices, countries and languages, furthering the CEVA Logistics digital transformation. By the end of 2022, 50 per cent of all CEVA Logistics locations will be fully operational on the CargoWise platform with the whole project completed and deployed by 2025. “By implementing CargoWise, CEVA Logistics will further improve productivity and efficiency as we strive to lead the way in multi-modal forwarding and contract logistics operations. CargoWise is the right choice to provide this new digital platform. CEVA Logistics recently invested to improve the customer journey and this implementation allows us to develop a high-level employee journey as well,” says Mathieu Friedberg, CEO, CEVA Logistics. Richard White, Global Founder and CEO, WiseTech, said, “The world of logistics has experienced significant upheaval over the past six months with the digitisation and automation of processes critical for future success. CargoWise will empower and enable CEVA Logistics to significantly improve efficiencies across its logistics and supply chain operations and continue to build its presence and strength globally.” Licensed across 160 countries, CargoWise enables logistics service providers to execute highly complex transactions in areas such as freight forwarding, …

Commenting on the aggregation model where truck owners are connected by the goods supplier, Aditya Shah, Executive Director, V-Trans India emphasised, “A lot of attempts have been made whether through private players or associations. To bring in efficiency, aggregation models should be strengthened, and they must be accessible to everyone, be it a truck aggregator or direct consumer. However, since the volume is so huge, probably one aggregating platform may not be able to sustain. It is only possible if three to four players merge, whether it is private or government, in order to make the truck seamlessly available to everyone. So, the data would be available but it is more about how easily we are able to access it with the use of technology and get the vehicle wherever you required it.”

According to Amar More, CEO, Kale Logistics Solutions, “If we leverage this opportunity, we will be at a different level of automation and this has happened in the past as well. After the 9/11 incident, most of the electronic communications got a major boost when US customs and border protections wanted information in advance. Our industry woke up and suddenly there was EDI flowing all around. Then the Yemen incident happened, and then there is big rush on providing a date before the aircraft is loaded. This kind of crisis has always created the pleading ground for higher technology adoption, and I am extremely confident it will take our industry, especially India to a new level,” he added

Calling pandemic an opportunity for us to look at digitisation seriously, Saurabh Kumar, CEO, Hyderabad Air Cargo, says, “We started challenging ourselves to process the same amount of cargo with minimal number of people. The pandemic has led us to challenge the existing way and leverage all the existing technologies. The busiest people in the industry are the people who are giving solutions to the emerging needs. The pandemic has set a clear roadmap in front of airports and air cargo complexes to become more sustainable and resilient in the future in case of any such pandemic.”

Portall announced that Adani Ports and Special Economic Zone (APSEZ) has joined the maritime trade digitalisation platform, run by the government, Port Community System (PCS1x) to promote ease of doing business. The move comes as more ports, container freight stations (CFS) and inland container depots (ICD) move entirely to the application programming interface (API) on PCS1x that enables instant data exchange with zero loss, encompassing 17 messages which cover all the operational requirements of the port and its stakeholders. NMPT, New Mangalore Port Trust is also close to go live with API shortly. “The benefits of such real time connectivity are open to all custodians, all carriers and all ports and terminals. More and More stakeholders are approaching us for API and we have our technical partners Portall deployed on the job daily to assist and facilitate. The API Integrations have not only helped the Ports, CFS and ICDs to share and distribute data more efficiently, but also to customize data sets and enrich user experience via PCS1x.” said Dr. Janardana Rao, MD, IPA. Jawaharlal Nehru Port Trust (JNPT) has also completed its API integration with Port Community System (PCS 1x) with 17 API messages which cover all the operational requirements of the port and its stakeholders. With this go-live, JNPT and PCS1x have ensured the future road map for API integration is set for other ports who are already testing with PCS 1x for API Integration. The Port handles about 200 vessels a month and has been at the forefront of tech adoption in the country. This enhancement will bring real time experience for data availability and acknowledgements in case of errors while message transmissions.

In a bid to revolutionise performance and operational excellence, Spoton Logistics has announced that the company is deploying AI-based video analytics solutions in one of its largest hubs. The AI-based system adds intelligence to the CCTV camera by analyzing video feed, identifying abnormal events, and sending automated alerts in real-time. “COVID-19 has had an indelible impact on businesses. It is, thus, of the highest priority for businesses to optimise their costs and increase efficiency. Almost two-thirds of the logistics costs are hidden, which is attributable to theft and pilferage of cargo, and holding of inventory. AI helps address this in an effective manner by automating processes and providing real-time visibility and alerts so that corrective measures can be taken. Being a technology and engineering driven company has always helped us stay ahead of the curve. Moving ahead with the same vigor, we will continue to invest in technology and automation such as Last-Mile Delivery Management, Interactive Chatbot, and IoT,” states Abhik Mitra, MD & CEO, Spoton Logistics.

Sharing the perils associated with paper, Amar More, CEO, Kale Logistics Solutions calls paper just not a piece, it means delays, environmental damage and in some places it means corruption. He continued, “India is a big success story, we have come to sixth rank globally from 116. Our country is the world’s IT backbone and we should not be following the world; however, we should be leading the world. In our industry, the time is now and we shouldn’t be wasting this opportunity considering paper not only delays and damages but with COVID-19 it is a death threat because the virus stays on paper for three to four days. So, if we are handling more paper, we are putting our own staff and industry at more risk. Hence, we should use technology not just for paperless operations but contactless.”

Amit Malakar, Chief Customer Officer, Welspun One talks about the lessons to be learnt from the pandemic at CargoTalk’s fourth digital conclave. He says, “COVID-19 has taught us few things, such as, how important it is to be digital in our business, consumer’s direct connection to brand and having multiple stock points rather than one to fulfil the demand quicker, to name a few. We have realised that industry players with robust supply chains and those who were well stocked and well replenished were the ones who survived. Calling logistics industry an important contributor to our economy, he continues, “There has been a lot of talk about warehouse consolidation over the last five years and now the government is also keen and trying to reduce some cost of supply chain. The warehousing industry has also got infrastructure status. Hence, things are moving in the positive direction in this industry.”

Sharing the challenging times given by COVID-19, Naveen Rawat, Director & Co-founder, Holisol Logistics, at CargoTalk’s fourth digital conclave says, “Things have started looking better especially on the e-commerce side. For many of our customers for whom e-commerce was just a secondary channel and their primary channel was selling from their stores have now realised that e-commerce is not a filler but a very important part of their business. In the last four to six weeks the business has gone up to 50 per cent from a single digit market share of e-commerce. Rawat is sure that this change is not only a temporary measure but even as and when things go back to normal, e-commerce would still be an important kind of channel for them. The growth percentage might not stay at 50 per cent but it will not go into single digit and will definitely not go back to pre-COVID level.