Ecom Express launch Pragati to upskill logistics workforce

Ecom Express has launched Pragati, an ambitious learning and development program designed to upskill delivery center Managers (DCMs) across its last-mile operations. This strategic program enables the company to create development plans, ensuring that both existing employees and new hires are equipped for success. Pragati aims to certify over 4,000 employees in logistics, supply chain management, and behavioural skills. The program uses a hybrid learning model with classroom sessions, virtual modules, and self-paced learning via E-Pathshaala, a comprehensive Learning Management System (LMS),creating scalable growth opportunities for the workforce.

Pragati’s core framework assesses employees on performance and potential, enabling tailored career development plans. Through this framework, high-potential external talent is identified and prepared for leadership roles, while good performers within Ecom Express benefit from targeted upskilling programs to enhance their capabilities and drive business growth. A key pillar of this initiative is a strong focus on local hiring in over 3,500 locations, aimed at reducing relocation challenges and ensuring seamless integration of talent into local teams. With this comprehensive approach to talent acquisition and development, Pragati is committed to building last-mile managementthat is both skilled and strategically positioned for the future.