‘Advanced tech tools can reduce Congestion at airports during peak hours’

Arun Chandra, Vice President- Aviation Business, BIAL says, “I feel technology is the only solution which can help in reducing congestion at the airports during the peak hours. Building more capacity at the terminals in terms of brick and mortar is easy but is that the way forward or should we improvise on the processes and use tech tools which help us manage better. There are enough AI tools available with predictive analytics which helps us forecast the demand and helps us to allocate resources for a data driven manner as well. The stakeholders must realize that each of us has a goal to play when we try to have the entire supply chain processes executed. It cannot be a work in silos. It cannot be a work where we are trying to only think of our own part of the process. We all must stitch together the entire story and take it forward.”