Shipsy launched AI co-pilot, LIA–Logistics Intelligent Assistant. LIA leverages predictive and prescriptive intelligence to empower businesses to build proactive logistics management strategies. A recent report highlighted that logistics, supply chain and transportation are undergoing an era of great transformation driven by AI and ML. It mentioned that by 2035, AI is expected to increase the productivity of enterprises by 38-40%. Traditional or reactive ways of managing logistics incidents take days to identify operational issues. Delays in notifying the right stakeholder further prolong decision-making processes. All these ultimately impact customer experience and significantly increase the chances of SLA breaches. LIA proactively and continuously analyses logistics KPIs. It notifies the right stakeholder in real time in case of any anomalies or if any operational thresholds are about to be breached to prevent failures. While businesses can set their own thresholds and time limits to ensure that the incidents or issues raised by LIA are highly accurate and tailored to their unique business requirements, the LIA co-pilot also leverages Artificial Intelligence to come up with the thresholds automatically to understand what is going wrong.