Emirates SkyCargo upgrades booking experience with CargoWise

Emirates SkyCargo is taking the digital way for customer satisfaction experience. Working with WiseTech Global, a leading provider of software solutions to the logistics industry, Emirates SkyCargo will be providing direct access to its flights and inventory for cargo customers through the CargoWise platform.
Customers will now be able to make cargo bookings direct on the platform for a majority of their cargo requirements after completing a short registration process.
“At Emirates SkyCargo, we are always looking at ways to make every stage of the transportation process more efficient – from the time of booking the shipment to the delivery of the cargo to the consignee. We are delighted to work with WiseTech to connect the CargoWise platform to our own Emirates SkyChain system, allowing customers enhanced direct access to search for flights and make bookings directly with Emirates SkyCargo without requiring any other touchpoints. This will save time and effort for our customers and for our global teams and at the same time help avoid any unnecessary confusion and inefficiencies in the booking process,” said Nabil Sultan, Emirates divisional senior vice president, Cargo.