From the pages of CargoTalk: Logistics companies need to improve their last-mile delivery models: Kushal Nahata

The unprecedented COVID-19 impact will lead to quite a few changes in the Indian logistics industry, since the pandemic is now a reality that we all have to live with for a long time. Increased demand for home deliveries is likely to continue in future and logistics companies need to improve their last-mile delivery models. To meet the rising demand for home deliveries, businesses must immediately optimise key assets such as staff and vehicle capacity. They can leverage advanced crowd sourcing technologies to optimise staff capacity by on-boarding temporary or part-time delivery executives from across disparate delivery provider ecosystems.