“The process and the requirement of imports are now transparent; therefore the importers would call for the authentic documents from the supplier to fill up the various requirements from the Single Window point of view. This also enables the industry to reduce their transaction cost once the details are given as per the requirement of SWIFT and no further queries raised on the PGA front. This also helps the Customs to view the import more rationally and clear quickly,” says, S Ramakrishna, CMD, Balaji Mariline.