‘Using cutting-edge technologies to make process faster and efficient’

Sandeep Kulkarni, Chief Operating Officer, Allcargo Gati says, “We’ve implemented a number of cutting-edge technologies to make sure that our operations run smoothly, especially during the festive season. New, high-tech tools like double-deep racking systems, elevators, and advanced Hand-Held Terminals (HHT) are used in our sorting and fulfilment centres to make the process faster and more efficient. We have also digitalized all of our centres’ processes to cut down on the amount of work that needs to be done by hand and improve accuracy. We also use data-driven route-optimisation tools to make sure that last-mile transports happen faster, even when demand is high. This enables us handle more packages without slowing down or lowering the quality of service. These technologies, along with our manpower capabilities, enable us to manage the surge in demand efficiently while maintaining operational resilience. During the festive season, we strategically alter our supply chain management over the holidays to meet the high demand from e-commerce and rapid commerce. We increase network capacity by improving warehousing, fleet, and fulfilment centre proximity to demand hubs. We use AI-driven demand forecasts and route optimization to assure efficiency and timely deliveries. Our external partners help us maintain operational flexibility and streamline last-mile delivery to satisfy consumer expectations for speedy, same-day deliveries. These methods provide smooth operations and surge management.”