Cyrus Katgara, Partner, Jeena & Company shares, “Personally, I have done my DGR course with Air India and I found it very professional. It was not a cakewalk, but had to work hard to qualify DGR examination. If there is anything lacking in our DGR programs, IATA is most welcome to make amendment of suggestions. The industry must move hand-in-hand, working positively towards professionalism.”