The partnership will enable IKEA to efficiently manage home deliveries of IKEA products (Do-It-Yourself) sold from its first ever India store to customer homes across Telangana. GATI-KWE through its unmatched know-how and technology sailed through an intense competitive process to qualify as the logistics service provider that meets IKEA’s global standards. The overall scope of partnership is a combination of contract logistics, last-mile distribution and reverse logistics.
A vital facet of the solution is the use of environment-friendly fleet which will deliver the products to IKEA customers. This not only helps IKEA and GATI-KWE on their sustainability goals, but the initiative also stands to prove the viability of smart green solutions in the Indian logistics sector.
Patrik Antoni, Deputy Country Manager, IKEA India said, “To meet the Indian customers’ service expectations home delivery will be an important component of our offer. We will be installing charging pods at our IKEA store in Hyderabad to encourage both our employees and customers to switch to electric vehicles. The initiative concerns our own vehicles at our stores and offices, but also includes our partners who take care of our home deliveries.”