Federation of Freight Forwarders Association in India (FFFAI) has recently organised a webinar with M. Ajit Kumar, Chairman, CBIC to discuss the initiatives required for maintaining critical supply chain in India during the Covid-19 pandemic. Sharing the struggles faced by customs brokers community during the Covid-19 times, A.V. Vijaykumar, Chairman, FFFAI, says, “The customs officials and customs brokers both were in the frontline to make sure that wheels of economy did not stop due to the stagnation of import and export handling during lockdown.”
Acknowledging the effort taken by customs brokers in this crisis, Kumar says “It requires lot of courage to work in these times; even in the initial days when there was no permission to move, customs house agents took the pain to help us in the crucial function of clearing essential goods supply which was required by the country that time.”
Talking about the future plans, Kumar commits, “By the end of December 2020 we will ensure the faceless assessment of cargo pan India. We will try to see that there will be no physical contact required between any importer, exporter, custom house or custom broker.”