‘Entrants must be trained in technical & non-technical areas’

Alpana Chaturvedi, CEO, My Logistics Gurukul said, “In addition to understanding documentation, processes in logistics, new entrants to the  industry need to be skilled in technical and also non technical areas. They need to be familiar with various automation softwares, AI tools and other technology that are being used in the industry. Besides these they need to have very good communication, verbal and written skills, with an enhanced focus on Customer Service skills.”