DHL Express has opened its first automatic shipment sorting hub in New Delhi, India. In 2003, DHL Express opened India’s first ever air-side Express Facility and connected India to the global network with its first dedicated international freighter. This pioneering move led the way for Indian businesses to experience seamless express connections to global markets.
In 2017, DHL Express expanded its air-side operations with a new Export Express Terminal to expand EXIM capacity and streamline processes, to support the growing exports trade out of North India. With the current expansion, the total DHL Express Delhi Gateway capacity will grow by nearly 6 times since its inception two decades ago.
This new shipment sorting hub spread over 34256 Sq Ft houses the automatic sorting machines with capacity to sort 2000 pieces per hour delivering a 30% improvement in productivity. The 18 sorting chutes, 11 truck docks, and 8 telescopic conveyors help in processing the inbound shipments faster and in turn improve transit times for customers. This is the first auto sort machine to be deployed for any international express processing in India, streamlining processes and delivering better service quality for our customers. The facility also stages outbound export shipments, thereby freeing up space at the existing Export Facility which can then be used for enhancing transit times and service quality for customers.
The new shipment sorting hub is LEED gold certified and uses Green Guard certified furniture, energy-efficient air conditioning and lighting systems, while incorporating 20% recycled materials in its interiors.
At the inauguration, John Pearson, CEO, DHL Express said, “For over 40 years, at DHL Express we have been committed to providing Indian businesses with a world-class logistics experience. We were the first in India to establish airside facilities in Delhi in 2003. Since then, the facility has expanded by nearly 6 times and has significantly supported international trade.
We have really one goal – to leave no stone unturned in delivering excellence for our customers. For DHL, India is a market where we continue to see great potential. Across industry segments – from the global multinationals to the SMEs, we see strong, consistent growth. Our investments in India, including here in the national capital, mirror this upward trajectory.”
R.S Subramanian, SVP South Asia, DHL Express said, “This expansion continues to represent our commitment to create the best logistics infrastructure for business to succeed in this competitive, global climate. Leveraging technology to streamline operations will enable our customers to continue experiencing the best-in-class express transit times.”
DHL came to India in 1979, and since then has been investing in facilities, fleet, aviation capacity, technology and team development to grow to be a market leader. It has several firsts to its name such as bringing international express services to India, establishing airside facilities in key cities, first to bring inhouse customs clearance, provide 24×7 customer service and more.