Emphasising on technology as the need of the hour to be in competition, Samit Datta, Head, Global Supply Chain, IT, Digital Transformation & Operational Excellence, piramal Glass Ltd. said, “Today technology has taken a front seat unlike earlier where it was considered a cost. Tracking the data is the most important thing today in the supply chain management. With the pandemic, technology has been at the bottom of the change and played a significant role. Going forward, it is upto us how we use the data to be more reliable and faster than others. In short, the real differentiator will be data and technology.”