Pacific Cargo launches Click & Ship, its new digital booking platform across its South Asian network starting this month. Click & Ship promises to book transparency and speed, day and night.
Customers in South Asia, including India, Nepal, Bangladesh and Sri Lanka can view prices and capacity and book cargo with instant confirmation in just three steps through the intuitive booking interface.
Over the past 20 years, the air cargo industry has continued to rely on manual processes and email confirmation for shipment bookings, while the passenger airline industry has evolved to enable customers to book tickets and other services online.
Digitalisation and automation are central to Cathay Pacific Cargo’s vision to become the world’s most customer-centric air cargo service brand. Click & Ship is the latest digital innovation along this journey.