Cathay Cargo Terminal goes fully digital on import collection

Cathay Cargo Terminal (CCT) has become the “first” Hong Kong cargo terminal operator to provide end-to-end digitalised import collection. Forwarders at CCT now have access to Electronic Shipment Release Forms (eSRF) which were created to offer a faster and more efficient service. The eSRF functionality speeds up the entire import collection process, providing improved efficiency and enabling freight forwarders to plan their work schedule with more flexibility,” said Cathay Pacific “Additionally, eSRFs are more secure than paper/manual identification verification, provide more visibility for customers and eliminate paper Shipment Release Forms (SRF), reducing archiving storage for freight agents and contributing to a more sustainable future.” Previously, freight forwarders could only obtain SRFs by undergoing authentication with paper-based identification documents and queuing for truck dock and cargo clearances. Under the new process, an eSRF can be issued through electronic authentication. Airlines can issue the eSRF to freight forwarders or consignees for pre-registration, automatic truck dock allocation, and online queuing for cargo clearance. With the inspection confirmation being recorded electronically, a cargo release confirmation will be shown on the mobile device.