Category Archives: Aviation

ClickPost announced the expansion of its AI voice agent, Parth, with a new Order Confirmation capability designed to help brands combat fake orders, COD cancellations, and last-minute delivery failures especially during the festive rush. ClickPost’s Parth, already trusted by brands, such as MyMuse and Agrim, has set an industry standard for post-dispatch automation, using human-like voice AI to contact customers after a failed delivery attempt, resolve issues, and successfully reschedule shipments. Building on this success, Parth’s capabilities are now enhanced to manage the critical pre-dispatch phase, creating a complete, end-to-end AI communication suite for e-commerce brands.

SafeStorage has unveiled a new state-of-the-art warehouse facility in Bengaluru, backed by an investment of ₹5 crore. It also launched AI-powered tools — Agentic CRM and Smart Warehouse Management System (WMS), to drive operational excellence and customer convenience. This announcement comes as SafeStorage celebrates 10 successful years in business. The newly inaugurated facility in Bengaluru 75,000 sqft advanced security systems, 24×7 surveillance, climate-controlled zones, and smart inventory tracking powered by WMS. Strategically located, it caters to a wide range of customers including individuals relocating or renovating homes, corporates seeking secure storage for records and office assets, and e-commerce businesses managing surplus stock. The facility is designed to accommodate all these diverse storage needs under one roof.

Carrier Transicold introduced its next-generation, all-electric refrigeration unit, the Pulsor eCool, at the REFCOLD Cold Chain Exhibition in New Delhi. “The Pulsor eCool represents a step forward in efficient and smart refrigeration,” said Pankaj Mehta, MD, Truck Trailer India, Carrier Transicold. “Designed specifically for India’s dynamic logistics landscape, it meets the demand for EV-compatible solutions and sets a benchmark for clean, intelligent cold chain performance.” Engineered for energy efficiency, the unit features a high-efficiency inverter compressor and a patented inverter heat dissipation design, which together reduces energy consumption, while enhancing operational output.

The DGCA has granted their approval for Dangerous Goods Management (DGM) India’s training facilities at Ahmedabad and Kolkata,” confirmed Radharamanan Panicker, Managing Director, DGM. He stated that they are happy to be back at these places with the new CBTA based framework. “This approach emphasises a practical based approach to learning. He informed that DGM will launch its first competence-based DG recurrent course for personnel responsible for processing and accepting dangerous goods on 6 October 2025 at Ahmedabad. Course in Kolkata will be launched by mid-October.” Regarding expansion to other locations in India, he informed that their training facility cum office at Delhi will be ready and inaugurated on 2 October. The training will start once the facility is approved by DGCA. Our expansion is controlled to serve the safety needs of Indian civil aviation. He took the opportunity to thank DGCA officials for guiding the training institutes through the process for implementing the DG training based on the new CBTA framework.

IndoSpace has launched a new logistics park in Bhiwandi, near Mumbai. Spanning 66 acres, the park offers a combination of ready-to-move-in facilities and build-to-suit options to meet the varied requirements of businesses across sectors with an investment of US$ 57 million. This development reflects IndoSpace’s sustained investment in Maharashtra, where the company has already invested US$ 330 million to strengthen the region’s infra and logistics capabilities. By expanding capacity in a key corridor of the Mumbai Metropolitan Region, the industrial and warehousing park further adds to the country’s supply chain ecosystem. It is expected to generate job avenues in the surrounding area and reinforce economic linkages between infra development and local communities.

DP World inaugurated a dedicated warehouse facility for Mondelez India in Cochin, strengthening Mondelez India’s supply chain and distribution capabilities across Kerala. The facility provides 4,000 pallet positions, comprising 2,200 positions for dry goods and the remainder configured for ambient storage at 18–25 °C. This fully integrated warehouse solution combines advanced infra, warehousing services and skilled manpower to ensure Mondelez India’s products reach consumers reliably, efficiently and in compliance with the highest quality standards.

Gautham Raju, Air Freight Specialist said, “Costly investment for tech integration in air cargo logistics considered to be a significant challenge. Implementing advanced technologies like AI, blockchain and IoT requires a high investment, which can be a barrier for many companies especially MSME’s. Additionally the cost of integrating these technologies with on-going systems, training staffs and ensuring cybersecurity can be an extended load. Moreover, the ROI may not be immediate, making it difficult for companies to justify the expenditure. As a result, many logistics companies struggle to adopt and implement these technologies, hindering their ability to improve efficiency, reduce costs, and enhance customer satisfaction.”

Kamal Jain, Director, Cargomen Logistics said, “Technology integration in India’s air cargo and logistics sector is unlocking efficiency through digital platforms, enabling faster clearances and better cargo visibility. Yet, challenges persist—high adoption costs, limited infrastructure and low digital literacy hinder widespread use. Even when technology is adopted, lack of interoperability between systems creates silos, forcing companies to spend additionally to bridge gaps. Smaller players particularly struggle with these costs and skills, slowing sector-wide transformation. For sustainable growth, innovation must go hand-in-hand with affordability, interoperability, and capacity-building, ensuring all stakeholders benefit from the digital shift.”

Apeksha Gupta, Head Skilling VCJ Foundation said, “Tech integration in India’s air cargo and logistics is promising via end-to-end visibility, e‑invoicing and IOT/AI for predictive maintenance and demand forecasting. CSI: cargo value grows at. 6–8% CAGR; e‑way bills covering 100% of freight; 60–70 per cent digitised docs. High costs stem from legacy ecosystems, infra gaps, and upfront CAPEX (20–30% higher TCO). Solutions: phased ERP upgrades, cloud-native platforms, open APIs, and public-private pilots to optimise ROI.”

C K Govil, CMD, Activair Airfreight said, “Technology integration in Indian air cargo and logistics is driving efficiency through digital tracking, automation and AI-led solutions. However, high implementation costs remain a challenge, particularly for SMEs. Balancing innovation with affordability and fostering public–private partnerships, is crucial to ensure wider adoption and build a globally competitive, digitally empowered logistics ecosystem.”