CAPA must integrate data digitally for pharma: Lakkaraju

Satish Lakkaraju, Senior VP, Global Head, Air Freight & Pharma, WIZ Freight, Radar Ventures said, “One of the pain points that pharma customers, shippers, and agencies face today is manual Corrective Action and Preventive Action (CAPA), which needs to be digital and takes data from multiple sources to accumulate and do multiple analysis.” He added, Industry must adopt digitalisation fully. IoT is one of the most advanced things that has come into being lately. Today, with technology, you can identify the reasons why cargo has been lying on the tarmac for longer than the time specified for that shipment.” He shared his views in Digital Conclave organised recently by CSC and CargoTalk. “If we can integrate data with airports, then you are stimulating a larger and faster report. Also, India has a first-mover advantage as all the tech companies are here. Global companies are also coming up with live data. Today, it is possible to get the data even from the middle of the sky, so customers get more visibility. Control towers are going to be established, even for the road trucking industry. Tech helps you be proactive in your entire approach. The mindset of stakeholders in pharma needs to change. There are current challenges in this sector. Tech does not come cheap; skill sets are expensive.”