‘Build strong relations with authorities & train staff to boost efficiency’

Praveen Narayanan, Vice President, Asia Pacific, Group Concorde said, “In emerging markets like India, Southeast Asia, and Africa, GSSAs face regulatory complexity, infrastructure gaps, and intense competition. Variations in customs processes, inconsistent policies, and sudden regulatory changes create unpredictability, delaying cargo clearance. Inadequate airport infrastructure further complicates efficient operations. To navigate these, GSSAs must maintain agility, build strong local networks, and implement proactive compliance mechanisms. Further, strong relationships with local authorities and staff training on regional regulations are essential to ensure seamless operations despite external challenges.”