Air France KLM Martinair Cargo opens 24/7 customer service centre dedicated to Covid-19 vaccines

Understanding the need to keep vital supply chains running smoothly, Air France KLM Martinair Cargo (AFKLMP) has set up a customer COVID Service Centre dedicated to managing all Covid-19 vaccine shipments. After a successful trial period in a few selected countries, this new 24/7 service is available worldwide. The carrier has launched a new product to ensure that Covid-19 vaccines get the special attention they require. The customised COVID vaccines solution is available for all temperature ranges and container types, and offers a variety of premium features such as highest priority on board, 24/7 dedicated service, monitoring and intervention, and specific security measures. All shipments booked as Customized COVID Vaccines will bear the mandatory special handling code SHL (Save Human Life). “Understandably, at this exceptional time, a great deal of attention is devoted to combating the coronavirus crisis and everything that comes with it, such as the transportation of vaccines. I am grateful that we can make an essential contribution to this,” says, GertJan Roelands, SVP Sales & Distribution AFKLMP Cargo.
In recent months, Air France KLM Martinair Cargo has successfully transported millions of doses of Covid-19 vaccines, delivering hope to many destinations around the world. In particular to different countries in South America and Africa. UNICEF’s Humanitarian Airfreight Initiative is now fully underway and AFKLMP is a partner committed to making this crucial mission a success.