Air Canada Cargo redesigns e-booking platform

Air Canada Cargo announced the introduction of its redesigned e-booking platform, providing an optimised booking experience for customers and new tools to self-manage shipments. “We are excited to reveal our updated e-booking experience, which provides a more user-friendly interface and a smoother experience for our customers booking their cargo online. With the ability to get real-time feedback and validation, easily create batch bookings, e-AWB, submit release letters and more, this new platform will transform the customer experience and is part of Air Canada Cargo’s ongoing digitalisation,” said Matthieu Casey, Managing Director – Commercial, at Air Canada Cargo. The features of the new e-booking experience include a redesigned, user-friendly interface for a smoother experience, re-imagined account dashboard to keep track of your shipments at-a-glance, dynamic booking flows and calculation fields for greater efficiency, real-time feedback and validation to reduce errors, auto-confirmation for general cargo shipments of 50 kg (0.3 m³) and less,  the ability to submit feedback and questions directly from the dashboard, fast and easy rebooking by saving bookings as templates, multi-booking to create batch bookings in minutes, receive tracking notifications to your email, tools to manage your bookings: create e-AWB, edit bookings, add shipper and consignee info, send release letters, and more.