Talking about its upcoming 46th Annual Convention in Bangkok, Thailand from 24 November to 27, Mohamed Afzal Malbarwala, President, Air Cargo Agents Association of India (ACAAI) said, “The theme of the convention is Resilient Air Cargo Industry – Post Pandemic. We will discuss extensively on the challenges faced during the ongoing pandemic, the increased freight rate and scarcity of space, issues being faced with the airlines in the COVID scenario, and lastly the GST waiver on freight charges, which we have been discussing with GOI every year.” He said, “Despite the air cargo industry’s contribution to the Indian economy, we still lack standardised infrastructure at airports. This is connected directly to the ease of doing business and resulting in excessive costs. Our next step forward must be aligned to standardise processes where customers experience the same delight and ease of shipment execution irrespective of the airport they operate from. Standardisation and automation are the key to achieve this,” he added.