Samir J Shah, Partner, JBS Jeena Logistics says, “The announcement of govt planning to automate custom processes by 2025 is received with a lot of hope and expectations. Transparency, predictability, speed and compliance, can be trusted two sides of the same coin – with the regulator and user fulfilling each’s role. Correct data filing and compilation will facilitate more risk managed and less intervention clearances. All stakeholders must be sensitive to the learnings of Faceless clearances as well as the erratic hardware, software and connectivity issues. The innovations and developments of CBIC are welcome.”