‘Real time data, sustainability, supply chain agility will drive growth’

Ayesha Katgara, Head – Corporate Strategy, Jeena & Company highlights key emerging trends and says, “With time, customer demands have changed, and expectations are on real-time data and therefore service providers across the globe are working towards meeting this demand. Supply chain agility & automation is something that the entire logistics sector is striving for. The more agile our supply chains are, better equipped we would be to face any sort of disruptions. This can be achieved through automation and digitization. With advancements in technology, there will always be something new to adopt and leverage for the sector to be at par with other industries. IOT and advanced analytics are crucial for customers. The industry has put emphasis on sustainability in a big way. Across the globe, many green initiatives have been undertaken or are in the pipeline for reducing carbon footprints.”