Bird Airport Services commences ground handling services at MAA

Bird Airport Services has commenced ground handling services for SriLankan Airlines today at Chennai International Airport. This marks a significant milestone in the company’s continued growth and commitment to delivering exceptional services. The scope of ground handling concession, includes the right and the duty to provide, the following services to all domestic & international airlines. It includes Ramp handling services (marshalling, cooling and heating, ramp to flight deck communication, loading and unloading, aircraft starting, safety measures, moving of aircraft, cabin & utilities cleaning, cargo ramp handling and storage of ULDs. Following a rigorous tendering process in 2022 (in which more than 10 international players had participated), which focussed on benchmarks in industrial know-how, current international operations, best practises, reliability, safety procedures and quality standards, the Airports Authority of India (AAI) awarded Bird Airport Services, a long term ground handling concession to develop and operate a state-of-the-art ground handling operation for both domestic and international airlines at Chennai International Airport. “As we embark on this new venture, Bird Group’s commitment to excellence remains unwavering. The company has made substantial investments in equipment, employee training, and facilities to enhance safety, sustainability, and performance. This includes upskilling new employees, implementing a digitalized aircraft turn-around process to improve efficiency and safety, and investing in state-of-the-art electric Ground Service Equipment (GSE) equipped with IoT and advanced safety features. Bird Airport Services is excited to bring its expertise to Chennai Airport, and we are dedicated to delivering exceptional ground handling services to all airlines and passengers,” said a spokesperson, Bird Airport Services.