Economy has picked up and businesses are back to 70-75 per cent level. On this, Aditya Shah, Executive Director, V-Trans India, said, “The future seems to be positive and bright. We should learn from the crisis; it has taught so many things from managing people, be it drivers or labour or our staff, to be digitally connected with the entire universe of stakeholders. The crisis showed us that physical presence is not required everywhere and we can work from anywhere using various platforms.”
“It has helped us in re-engineering the business to those directions which probably were not possible in normal working hours. So, technology has definitely shown us the path of how to operate in such scenarios. We are a people heavy industry and being connected during these times to those who were striving and going on the ground, full of risk, was crucial,” he added.