Prepare for a game-changing event as The Air Cargo Agents Association of India (ACAAI) unveils the theme: ‘Artificial Intelligence (AI) – The Game Changer- Embracing the Intelligent Future,’ for its 47th Annual Convention in Kuala Lumpur from November 23-26. AI is reshaping the logistics industry, and industry leaders embrace cutting-edge technologies for greater efficiency, accuracy, and innovation. Join us from November 23rd to 26th, 2023, in Kuala Lumpur as we explore the future of logistics. CK Govil, VP, ACAAI says, “Efficient air cargo operations, optimised logistics and an improved customer experience are what AI can bring to our industry. It has the power to ease bottlenecks at airports, make data transparent and well organised, and optimise storage in warehouses and planning for flights. AI can facilitate information collection, processing, and flow, thus reducing disruptions in the supply chain.
Besides tracking shipments in real time, AI can predict delays based on previous data. This can help the industry players save time and money and prevent interruptions in air cargo deliveries. We have seen AI-enabled chatbots strengthening customer support in many industries. It will bring about a similar change in the way we manage customer queries and make air cargo booking and reservations simpler.”