Turkish Cargo launches Cargy to offer 24×7 shipment updates

Turkish Cargo has launched a new artificial intelligence chatbot, called CARGY, to provide customers round-the-clock updates about the status of their cargo shipments. The artificial intelligence based chatbot ‘Cargy’ gives information about available dates and flights for shipments. Cargy will offer the opportunity to inquire the rate details at its second phase in September and will provide other details related to the cargo at its third phase which will go live in December.
The airline has added that it is enhancing and digitising its technological infrastructure to enhance its service quality.