Category Archives: Aviation

Vipin Vohra, Chairman, Continental Carriers said, “To realise India’s dream of becoming a global cargo hub, the industry must continue investing in modernising and expanding cargo handling processing facilities of international standards, integrating technology for efficient cargo handling and reducing turnaround times. Introduction of new globally accepted cargo handling facilities viz., Air Freight Stations, at off-Airport locations, to reduce the congestion at the cargo terminals. Enhancing connectivity between ports, rail, road and air transport networks to facilitate seamless movement of cargo across different modes of transportation. Embracing digital technologies to optimise supply chain operations, reduce paperwork, and enhance transparency. Streamline and simplify cargo clearance procedures and reduce bureaucratic hurdles to improve ease of doing business.

CK Govil, CMD, Activair Airfreight said, “Tariffs significantly affect Indian pharma exports by raising costs and reducing competitiveness in global markets. While India is a leading supplier of affordable generics, higher tariffs in importing countries can restrict access, disrupt supply chains, and erode market share. This may also discourage innovation and investments. For sustained growth, India needs to negotiate favourable trade agreements and push for tariff reductions to maintain its global pharma leadership.”

Balagopal Balachandran, National Head – Air Freight, FEI Cargo said, “India’s USD 27 billion pharma exports, commanding a 20 per cent global generic share, now face tariff headwinds that threaten hard-won competitiveness. Overseas facilities may bypass tariffs but demand 25–30 per cent higher CAPEX, squeezing mid-sized firms, while only large players can absorb the shock. The real opportunity lies beyond firefighting through tariff diplomacy, market diversification, and a decisive pivot to R&D driven formulations and biosimilars. This not only cuts tariff exposure but positions India as a resilient, innovation led pharma hub shaping global healthcare.”

IBS Software announced a breakthrough in AI-driven cargo management at the 25th edition of its flagship Cargo Forum in New Delhi, unveiling a new generation of AI-powered virtual agents designed to redefine how airlines and cargo handlers operate. The new Agentic AI suite brings intelligence, speed, and foresight to mission-critical workflows across the iCargo platform, setting a new standard for digital cargo transformation. The Agentic AI suite introduces intelligent, conversational agents embedded across the iCargo platform to support key business functions such as Revenue Management, Customer Service, Mail Management, and Sales. Users can interact in natural language to receive contextual insights and real-time recommendations. These agents don’t just respond, they predict, recommend and explain. Whether it’s optimizing yield, resolving customer queries in seconds, or flagging anomalies in mail and sales processes, the AI suite turns data into real-time decisions, reducing human effort while boosting accuracy and speed. According to Radhesh Menon, Head of Cargo & Logistics Solutions at IBS Software, the new tools are built to address real-world challenges across the cargo value chain. “These AI agents act as copilots, empowering cargo teams to recover revenue faster, respond to disruptions instantly, and deliver personalized customer experiences at scale. This is about transforming operations from reactive to predictive,” he said.  The platform’s three-pronged approach focuses on transforming customer experiences through conversational and hyper-personalised interfaces, driving operational excellence via intelligent virtual agents and fostering an AI-first culture that democratises insights across teams. These innovations are designed to deliver measurable outcomes – faster revenue recovery, reduced manual effort, and improved service levels, while ensuring trust, compliance and scalability for global cargo operations.

J. Krishnan, Partner, S. Natesa Iyer Logistics LLP, was presented with the Cargo Legend Award at the recently concluded India Cargo Awards in New Delhi. Expressing his thoughts, he said, “The air cargo and logistics industry must recognise, encourage and inspire the new generation to work with passion and commitment. Awards like these play a vital role in building enthusiasm and drawing young talent to take this industry to greater heights. If I were the minister, I would ensure logistics is introduced as a subject right from middle school to create awareness and interest early on.”

  Air cargo demand grew 4.1 per cent in August, marking the sixth consecutive month of year-on-year growth. Volumes continue to grow even as global trade patterns change. Air cargo has benefitted from a shift from sea for some high value goods as shippers try to minimise the risk of tariff changes,” said Willie Walsh, Director-General, IATA.  And growth patterns indicate some being diverted away from North America, fuelling stronger growth for the Europe–Asia, within Asia, Africa–Asia, and Middle East–Asia trade lanes. “This adaptability is vital as the shippers navigate the evolving landscape of US tariff policy,” Walsh said.

To align with PM Gati Shakti and National Logistics Policy, and focus on reducing logistics costs, SATRAC has introduced the country’s first-ever Road Train Trailers. The concept — where two trailers are linked and hauled by a single prime mover — enables higher freight volume per trip. The innovation is designed to enhance long-haul freight efficiency and redefine standards of safety and performance across India’s supply chain network. This translates into fewer trips, lower fuel and manpower costs, and improved turnaround times. The increased payload directly reduces cost per tonne-kilometre, offering substantial savings for transporters and logistics operators.

  CargoAi platform announced the integration of its Quote and Book API with the Descartes Global Price Management™ (GPM) solution. The combined technologies advance the digitalisation of the air cargo booking process by providing Descartes’ customers with simplified, on demand access to rates, schedules and capacity for over 106 airlines at the click of a button.

ClickPost announced the expansion of its AI voice agent, Parth, with a new Order Confirmation capability designed to help brands combat fake orders, COD cancellations, and last-minute delivery failures especially during the festive rush. ClickPost’s Parth, already trusted by brands, such as MyMuse and Agrim, has set an industry standard for post-dispatch automation, using human-like voice AI to contact customers after a failed delivery attempt, resolve issues, and successfully reschedule shipments. Building on this success, Parth’s capabilities are now enhanced to manage the critical pre-dispatch phase, creating a complete, end-to-end AI communication suite for e-commerce brands.

SafeStorage has unveiled a new state-of-the-art warehouse facility in Bengaluru, backed by an investment of ₹5 crore. It also launched AI-powered tools — Agentic CRM and Smart Warehouse Management System (WMS), to drive operational excellence and customer convenience. This announcement comes as SafeStorage celebrates 10 successful years in business. The newly inaugurated facility in Bengaluru 75,000 sqft advanced security systems, 24×7 surveillance, climate-controlled zones, and smart inventory tracking powered by WMS. Strategically located, it caters to a wide range of customers including individuals relocating or renovating homes, corporates seeking secure storage for records and office assets, and e-commerce businesses managing surplus stock. The facility is designed to accommodate all these diverse storage needs under one roof.