FedEx to boost Delhi SMEs to innovate & reach global markets

Federal Express Corporation (FedEx) is empowering Delhi small and medium enterprises (SMEs) to scale innovative ideas and reach global markets through its SME Connect series—an initiative bringing tailored logistics, digital tools, and strategic insights to emerging business hubs. “As SMEs accelerate their ambitions, we’re matching that pace with smarter solutions, stronger infrastructure, and deeper engagement,” said Nitin Navneet Tatiwala, Vice President of Marketing, Customer Experience, and Air Network, Middle East, Indian Subcontinent, and Africa (MEISA), FedEx. “Through our SME Connect platform, we’re delivering more than packages—we’re enabling aspirations for SMEs to compete on the global stage.” Launched in 2019, SME Connect has evolved from a knowledge-sharing forum into a dynamic advocacy platform. In FY25, FedEx introduced new formats—SAMPARKANUBHAV, and MANTRA—to engage businesses in a more personalized way, aligned to their lifecycle and sectoral challenges, and connect them to global opportunities to thrive in this digital age. These efforts also support national programs like Invest India and Directorate General of Foreign Trade’s, One District One Product (ODOP) and District Export Hub (DEH) initiatives, promoting regional export hubs and sector-specific growth in cities like Delhi. To date, SME Connect has engaged over 5,000 SME customers and prospects through 58 editions held across 55 cities in India.

FedEx connects Delhi entrepreneurs to international markets through its robust network, now featuring 23 weekly flights in and out of India.

  • FedEx International Priority®: Critical shipments reach key markets in 2–3 business days. *
  • FedEx International Connect Plus® (FICP):Affordable international e-commerce shipping across 14 AMEA markets, delivering in 1–3 days. *