‘Educating workforce about tech integration crucial for seamless adoption & sustained success’

Vandana Singh, Director, Global Corporate Key Account Management, Saudia Cargo said, “The airfreight industry faces several challenges, including high implementation costs, fragmented infrastructure and a lack of standardised platforms. However, as emerging technologies demonstrate not only their investment potential but also long-term benefits—such as increased profitability, enhanced operational efficiency and improved customer satisfaction—they are gaining widespread acceptance. Additionally, educating industry stakeholders before and after integration will be crucial for seamless adoption and sustained success.”